Grameenphone Center - Dhanmondi 27 Branch in Rapa Plaza, Dhanmondi 27, Dhanmondi

Mobile Network Support and Telecommunications Services

Grameenphone Center is a customer service facility for users seeking mobile network assistance, SIM-related services and telecommunications support. Customers may receive help with new SIM connections, SIM replacement, number registration, package information and mobile account services, subject to applicable requirements. The centre may also assist with internet packages, voice plans, recharge-related enquiries and troubleshooting common mobile connectivity issues. Customers can enquire about available data offers, call packages and account management options to find services suited to their communication needs. Required identification and documentation may vary depending on the service requested.

Customer Care & Telecom Services

• New SIM connections and SIM replacement

• SIM registration and ownership-related assistance

• Mobile data and internet packages

• Voice call plans and recharge enquiries

• Mobile account and service support

• Network connectivity troubleshooting and customer assistance